Use office machines instead of dedicated document scanners when the need is a mixed, shared workload—general printing, copying, occasional scanning, faxing, secure release, and finishing—rather than a sustained records-capture operation. Consolidating those functions can simplify space, support, supplies, and user access.
The boundary is capture consequence, not whether a multifunction device has a scanner. Routine page digitization can fit an office machine. High-volume or mixed-paper intake, missing-page controls, OCR, indexing, custody, quality approval, repository delivery, and records retention may justify dedicated document scanners. This explainer defines the conditions on both sides.