Operational measure
An operational measure translates a broad idea into something observable, such as delay before starting, unplanned task switches, or return time after interruption.
- The definition tells observers exactly what to count and when. A device may automate part of the count, but the chosen measure still reflects a human question.
- Write the rule before collecting data and test whether two people would classify the same event similarly. Avoid redefining success after viewing the result.
- No single operational measure captures every aspect of attention, effort, understanding, or task quality.
